Working with the Chronically Disorganized

Susan Macaulay of Clarity Over Clutter - Chronic Disorganization Specialist & Hoarding SpecialistSusan Macaulay of Clarity Over Clutter has achieved Certificates as a Chronic Disorganization Specialist and Hoarding Specialist through Institute for Challenging Disorganization and continues to strive in further education in Chronic Disorganization.

She has received specialized education to work with people who are Chronically Disorganized or persons with Hoarding Issues.

There are different levels of hoarding and  each client and their situation is unique to them.  The awareness of Chronic Disorganization or Hoarding has been brought to light as a result of the television shows such as Hoarders, Hoarding: Buried Alive and Consumed.

The training,  knowledge and experience that Susan Macaulay has  gained helps in working with clients with Chronic Disorganization or Hoarding.  This specialized service can offer assistance to both the clients and their families in Winnipeg, Manitoba and surrounding areas.

Prior to working with a person, a Consultation/Assessment meeting is set up.  This gives a person the opportunity to meet Susan and for Susan to find out what areas of the home are in need of reorganizing.  This meeting is a way to start to build communication for both the person who is dealing with Disorganization Challenges or Hoarding Issues and for Susan to assess how to move forward with the person.

In certain situations, Collaborative Therapy is encouraged which includes the services of the Susan Macaulay the Professional Organizer, a Therapist or Counsellor, and / or repair professionals, or other service professionals.

Due to the sensitivity and confidentiality for some clients dealing with Chronic Disorganization or Hoarding Issues, very few photos of before and afters  are displayed on the website.


Client Comments

“I was drowning in a sea of clutter.  Susan threw me a lifeline.  She started working with me to tackle the clutter.  I was ashamed of my hoarding.  Susan treated me with respect from the first visit throughout all our times working together.  Slowly she taught me to respect myself again.  As we dealt with mountains of items, we took baby steps at first.  Each step was a victory!”

Winnipeg, Manitoba

“I felt reluctant, nervous and scared when I was going to first meet Susan, but I was desperate for help and knew that I had to reach out.  After meeting and working with Susan, I felt more optimistic about my future.  Susan made me feel comfortable and relieved while working through some of the areas in my home.  She helped me to see more clearly what a burden the excess possessions were and how they controlled my life.   Through the many months of the process, I gained more hope for my future and regained some self-confidence.  With some health issues that I have, my ability to constantly continue to maintain my home can be difficult.  However, with the knowledge that I have gained, I am able to work at a pace that works with my health.”

Winnipeg, Manitoba


To discuss a Situational, Chronic Disorganized or Hoarding situation, please contact us.